Marketers must be obsessed about the customer and apply their obsession to decisions and actions. This part of the simulation will focus 100% externally—on the customer, the competitors, and the environment—showing what it truly means to be customer oriented.
Marketers must make strategic choices that result in sustainable profit and growth. This part of the simulation reinforces importance of choice and clarity, so can the organization can be purposeful about what activity and what resources to engage in.
Marketers must help the organization align and focus on the right things for customer and company success. This final part of the simulation supports the discipline of ensuring all work is aligned to the strategic choices made.